Terms and Conditions

GENERAL TERMS & CONDITIONS

• Orders once confirmed, cannot be cancelled/amended.
• Products purchased during sale period / discounts are not eligible for return or exchange.
• Products purchased prior to sale cannot be exchanged during sale period.
• No refunds are entertained if the customer has provided wrong or incomplete shipping address.
• No refunds are entertained if there are 3 failed delivery attempts by our shipping agency and/or if the package is refused by the recipient.
• No refunds are entertained for international shipments if the recipient refuses to pay the Duty as mandated by the respective country of shipment and does not collect the order from the Shipping agency.
• Please ensure that the delivery received is in good condition and has not been tampered with, before you sign off acceptance.
• In case of a damaged package, please retain the original packaging (along with price tags, invoices, labels etc.) until   our team reviews it. Additionally, please ensure to write “Received Damaged “on the delivery receipt when accepting and signing off with the courier partner.
• For sale related policies, please refer to our Sale T&C’s